Please get in touch for any request of custom engagement ring, diamond brokerage or any inquiries!
Or visit our showroom Ruby Mardi, 208 rue Saint-Zotique East, Montreal
Yes of course! We guarantee the delivery of all our jewelry.
All shipments are made with FedEx, UPS, DHL, or Purolator with a tracking number and a signature upon receipt of the goods. Please refer to Terms & Conditions section for pricing and timeframes.
Some yes, some no. We inform you within 24 to 48 hours of availability or write to us by e-mail for any questions or request for a delay.
- The jewel is in stock and no modification: shipping within 48 hours.
- The jewel is in stock and change of finger size: average delay of 2 to 4 weeks before shipping.
- For silver, gold, platinum jewelry that is not in stock: production time 2 to 3 weeks.
- For vermeil jewelry that is not in stock: production time up to 2 months.
This time can be extended during the high season (December) and the low season (mid-July / mid-August).
All transactions are securely processed via Shopify payments in $US currency.
For taxes and duties please refer to our Terms & Conditions section.
We accept returns, exchange or credit. Bespoke creations are final sales.
Please refer to the Terms & Conditions selection for returns procedures.