Please get in touch for any request of custom engagement ring, diamond brokerage or any inquiries!
Or visit our showroom Ruby Mardi, 208 rue Saint-Zotique East, Montreal
Yes of course! We guarantee the delivery of all our jewelry.
All shipments are made with FedEx, UPS, DHL, or Purolator with a tracking number and a signature upon receipt of the goods. Please refer to Terms & Conditions section for pricing and timeframes.
Some yes, some no. We inform you within 24 to 48 hours of availability or write to us by e-mail for any questions or request for a delay.
- The jewel is in stock and no modification: shipping within 48 hours.
- The jewel is in stock and change of finger size: average delay of 2 weeks before shipping.
- For silver, gold, platinum jewelry that is not in stock: production time 2 to 3 weeks.
- For vermeil jewelry that is not in stock: production time up to 2 months.
This time can be extended during the high season (December) and the low season (mid-July / mid-August).
All transactions are securely processed via Shopify payments in $US currency.
For taxes and duties please refer to our Terms & Conditions section.
We accept returns for jewelry that is already in stock and has not been altered. We do not issue refunds and we offer exchange or credit.
Bespoke creations as well as jewelry that has been altered (eg a change in finger size) are final sales.
Please refer to the Terms & Conditions selection for returns procedures.